The answers people actually look for.

No, a P.O. box cannot serve as a registered office in Quebec. A business corporation must declare a real civic address to the Registraire des entreprises, one capable of receiving mail and legal service. Ancre provides exactly that address at 3737 Crémazie Est, suite 402, Montreal, with a human receptionist on site.

Ancre is a premium registered-office service that gives your business a permanent civic address, the receipt and handling of your mail and parcels, and access to private offices and a conference room, all at suite 402. The service is operated by SOS Hub Canada, an immigration and settlement firm based at the same address.

You have 30 days after a change of registered office to file an update declaration with the Registraire des entreprises. Ancre sends a reminder when your box opens and provides the proof of address needed for the filing. After that deadline, penalties and a risk of administrative dissolution can apply.

No, Ancre guides registry updates but never files a declaration on the client's behalf. You receive the change-of-address kit, a checklist, and proof of address; the filing itself stays your responsibility, or that of your accountant or lawyer.

Every envelope is photographed and you are notified the same day it arrives at suite 402. Full opening and scanning of the contents happen on request, or automatically under the Siège and Monde plans, usually within hours of receipt.

Suite 402 accepts Canada Post, Purolator, UPS, FedEx, DHL, Amazon, and Intelcom. A team member signs for and photographs every parcel on arrival, then notifies you right away.

Yes, you can pick up your mail and parcels at suite 402 Monday to Friday, on presentation of ID. Announce yourself at SOS Hub Canada, suite 402, rather than at the building's main reception.

Yes, Ancre regularly receives parcels, samples, and returns for Shopify and Amazon sellers and independent creators. Each item is weighed, photographed, and logged with its carrier, giving you a stable return address even if you move often.

Retention depends on your plan, from 21 days on Lieu up to 180 days on Monde. Once that period passes, anything you haven't asked to keep is destroyed by secure shredding; the scans, though, stay in your digital archive.

Yes, you can open an Ancre address entirely remotely from more than 40 countries. Identity verification runs through Stripe Identity, with no need to visit suite 402, and your box is usually ready the same day.

All Ancre prices are set and billed in Canadian dollars (CAD). For international clients, an equivalent amount may be shown for reference in another currency, but only the CAD amount is binding at the time of payment.

International forwarding runs through DHL, FedEx, UPS, or Canada Post, with tracking, and can be consolidated to limit the number of shipments. Customs duties and import taxes may apply depending on the destination country and the parcel's contents; they are the recipient's responsibility, not Ancre's.

Ancre support responds in French, English, Arabic, Spanish, and Haitian Creole, notably over WhatsApp. This coverage reflects the international client base of SOS Hub Canada and its settlement services.

Yes, Ancre generates bilingual proof-of-address attestations, accepted by banks and by immigration authorities such as IRCC. The Monde plan, designed for international clients, includes this attestation in both French and English.

An AI model analyzes every scanned envelope to identify the sender, the type of document, and its level of urgency, for example a notice from the Quebec registry or Revenu Québec. That automatic reading is then validated by a team member before it reaches you, to avoid miscategorization.

You can turn on automatic opening and scanning of mail, weekly parcel consolidation to reduce shipping costs, and automatic shredding after a set number of days. These rules are configured in the dashboard and vary by plan.

All Ancre data, including mail scans and identity documents, is hosted in Canada. No copy is kept outside Canadian servers, which meets the privacy expectations of Quebec and federal institutions.

Yes, every Ancre account can generate a dated proof-of-address PDF, ready to send to a bank, an insurer, or IRCC. The document confirms that a human actually receives mail at suite 402, which is what most institutions require.

Each account can invite members with a specific role: owner, admin, accountant, or viewer only. An accountant can review financial documents without seeing personal mail, and every action is logged.

Two closed offices are available at suite 402: the Solo Office, for one person, at $890 a month, and the Duo Office, for two people, at $1,290 a month. Both include the kitchenette, the Ancre address, and mail handling.

The Salle Conseil boardroom holds 12 to 16 people, for a board meeting, a training session, or a client workshop. It rents by the hour, at $125, with a screen, videoconferencing, and a whiteboard.

Yes, a kitchenette with water, coffee, a fridge, and a microwave is available to office tenants and to anyone who books the Salle Conseil. It isn't offered separately to holders of a plain Ancre box.

No, an office or the Salle Conseil can be booked even without holding an Ancre box, for example for a one-off hiring interview. Ancre clients do get hourly credits based on their plan, though.

Yes, a visit can be arranged by writing to info@soshubcanada.com, or by booking a day pass at suite 402 with no commitment for $65. No visit is required to open an Ancre address, though, since the whole process can be done online.

Ancre offers four monthly plans with a discount for annual billing: Lieu at $49 a month ($59 monthly), Ancre at $99 ($119), Siège at $189 ($219), and Monde at $299 ($349) for international clients. Every plan includes a unique civic address and a 30-day guarantee.

Yes, you can cancel your plan anytime from the dashboard, with no hidden fees. If the Ancre address doesn't work out within the first 30 days, it's fully refunded, provided no official filing has already used that address.

The Monde plan, at $299 a month ($349 monthly, $249 for SOS Hub Canada immigration clients in their first year), is built for businesses and individuals based outside Canada. It adds remote identity verification, one consolidated international shipment a month, and bilingual attestations for banks and immigration.

Yes, clients who already use SOS Hub Canada's immigration and settlement services get the Monde plan at $249 for their first year, instead of the regular rate. This offer recognizes that these clients often need an address as soon as they arrive in Quebec.

Yes, payments run through Stripe and are never stored directly by Ancre, and mail scans are hosted in Canada with access limited to authorized members of your account. Unclaimed physical mail is destroyed by secure shredding once the retention period ends.